To ensure the results were unbiased, all of the data was collected and reviewed independently by the Forrester team and combined into a single composite organization.
Read what Forrester learned in its 2023 study The Total Economic Impact™ of 1Password Business.
The findings
The results speak for themselves. Over three years, Forrester’s research estimated:
- A 206% return on investment (ROI), with benefits totalling $1.3 million over a three-year period.
- Increased employee productivity worth $158,000.
- A 70% reduction in IT helpdesk support tickets, freeing up 291 hours per IT team member annually.
One of the reasons we use 1Password software is because we have very high levels of trust in the system and the service.